Last updated: June 29, 2026
At cuprazo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, contact customer support, or interact with our services, we may collect information necessary to operate our business and fulfill your requests.
Depending on how you use our website, we may collect:
- Name
- Shipping and billing address
- Email address
- Phone number
- Order and transaction details
- Payment-related information required to process purchases
- Device, browser, and website usage information
- Communications sent to our customer service team
We collect only information that is reasonably necessary to provide our products, process transactions, improve customer experience, and comply with legal obligations.
Payment Security
Protecting payment information is a priority.
Our website uses SSL (Secure Socket Layer) encryption technology to help safeguard information transmitted between your browser and our website. Pages that collect sensitive information, including payment details, are protected using industry-standard security measures designed to reduce the risk of unauthorized access.
Payment information is processed through secure payment providers. We do not intentionally store complete payment card details beyond what is necessary for transaction processing and legal compliance.
While no online transmission or storage system can be guaranteed to be completely secure, we maintain reasonable administrative, technical, and physical safeguards to protect personal information.
How We Use Information
We may use collected information to:
- Process and fulfill orders
- Provide customer support
- Communicate about purchases and account-related matters
- Improve website performance and user experience
- Prevent fraud, abuse, and unauthorized activity
- Comply with legal and regulatory requirements
- Maintain the security and integrity of our services
We do not collect personal information as the primary purpose of operating our website. Information is collected only as needed to provide products and services requested by our customers.
Information Sharing
We do not sell, rent, or trade customers' personal information or contact details to third parties.
In limited situations, information may be shared with trusted service providers that assist with business operations, such as:
- Payment processing providers
- Shipping and logistics partners
- Website hosting and security providers
- Customer support service providers
These service providers receive only the information necessary to perform their services and are expected to protect such information appropriately.
Advertising and Marketing
We respect your control over your personal information.
We do not use your personal information, photographs, reviews, or other user-generated content in advertisements without your permission.
If we ever wish to feature customer content for promotional purposes, we will seek appropriate authorization beforehand where required.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, analyze traffic, remember preferences, and improve user experience.
Cookies generally do not directly identify individual users, but they may be associated with information collected through your interaction with our website.
Most web browsers allow you to manage or disable cookies through browser settings. Disabling certain cookies may affect website functionality.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill orders and customer requests
- Maintain business and financial records
- Resolve disputes
- Enforce agreements
- Comply with applicable legal obligations
When information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Object to certain processing activities where permitted by law
To exercise these rights, please contact us using the information listed at the end of this policy.
Children's Privacy
Our services are intended for adults or individuals who have obtained permission from a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 16.
If we become aware that personal information from a child under 16 has been collected without appropriate parental or guardian consent, we will promptly take reasonable technical and administrative measures to remove the information and prevent further collection where feasible.
By using this website, you represent that:
- You have reached the legal age of majority in your jurisdiction; or
- You are using the website with the permission and supervision of a parent or legal guardian.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites operated by third parties.
We encourage users to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised "Last updated" date. Continued use of the website after changes become effective constitutes acceptance of the updated policy.
Contact Us
US warehouse address:5101 Santa Monica Blvd Ste 8Los Angeles, CA 90029 United States
China Factory Address:3rd Floor, Building 2, No. 38 Jintong Road, Industrial Functional Zone, Zhiying Town, Yongkang City, Jinhua City, Zhejiang Province
Email:service@cuprazo.com
Phone:(+1)2139805014
Hours:Monday–Friday,9AM–5PM PT